Privacy Policy

Our Commitment to Your Privacy

VAIM Pte. Ltd. (“VAIM”) recognizes the importance of protecting your personal information. We are committed to respecting your privacy and ensuring that the personal data you provide to us is handled responsibly, securely, and in accordance with this Privacy Policy.

Scope of this Policy

This Privacy Policy forms part of the Terms and Conditions of Use between you and VAIM. By accessing www.vaim.asia, submitting any information to VAIM, or engaging in activities with or related to VAIM, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this policy.

Collection & Use of Personal Information

We collect personal information through our website and online services only when voluntarily provided by you. Regardless of the reason for collection, VAIM treats all personal information as confidential and will only use it for the following purposes:

To fulfill the specific purpose for which it was submitted (e.g., case study access, inquiries, newsletter subscriptions).

To improve the content, design, and user experience of our website.

To analyze visitor behavior for internal marketing and performance research.

To notify users of updates, changes, or enhancements to our services or website.

For customer support, troubleshooting, or dispute resolution.

We retain personal information only as long as necessary for these stated purposes, unless a longer retention period is required by law.

Disclosure of Personal Information

VAIM does not rent, sell, or otherwise distribute your personal information to third parties. However, we may disclose your information:

When required by applicable law, regulation, legal process, or government request.

In good faith, to protect our legal rights, prevent fraud, or enforce our policies.

To trusted third-party service providers strictly for operational purposes (e.g., hosting or analytics), under confidentiality agreements.

If disclosure is legally required, VAIM will make reasonable efforts to notify you so you can take appropriate steps to protect your interests.

Security of Personal Information

VAIM employs industry-standard security measures to safeguard your personal information, including:

Secure Socket Layer (SSL) encryption for data transmitted on our site.

Restricted access to personal information, available only to authorized personnel.

Servers hosted in secure environments with modern firewall protections.

Use of reputable third-party platforms with strong data protection practices.

Please note, while we strive to protect your personal data, no method of transmission or storage is 100% secure. We encourage you to also take personal steps to protect your data online.

Use of Cookies

VAIM uses session cookies to enhance your browsing experience. Cookies store session information and allow us to manage user interactions within the site more effectively. These cookies expire once your browser session ends.

Disabling cookies in your browser may affect certain functionalities of the website. By using the site with cookies enabled, you consent to their use as described here.

Changes to this Privacy Policy

VAIM may update this Privacy Policy from time to time to reflect changes in our operations, services, or applicable regulations. We encourage you to review this page periodically.

Continued use of our website or services after changes have been posted will constitute your acceptance of those changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at: sales@vaim.com